Most companies rely on their IT systems and data to be able to run their businesses. This means that if something goes wrong the risk to productivity and brand image can spiral if there is not a remediation plan in place. The best incident response strategies are made well in advance of problems arising and are tested thoroughly to ensure the best outcome in a bad situation.
The steps a company takes after a breach, DDOS attack or malware infestation can affect the level of damage that can be done and make any legal processes easier because the integrity of the evidence has been protected – the worst case scenario would be if any attempts of remediation by the IT department were to make the scenario worse.